Introduction
Redentu ("Redentu", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit redentu.com, use our contact form, AI assistant, or otherwise interact with us.
Who we are
Redentu is an independent software engineering studio. Our operations include teams in Lviv, Ukraine and Leiria, Portugal, and we work with clients worldwide.
For privacy-related requests, contact us through the project inquiry form at redentu.com or the phone numbers listed on our website.
Information we collect
We may collect the following categories of information:
- +Contact and inquiry data you submit voluntarily (name, work email, project details, budget range, and similar fields in our contact form).
- +Communications you send us by email, phone, or through our AI assistant when you choose to share personal or business information.
- +Technical and usage data when you browse our website (IP address, browser type, device information, pages viewed, and approximate location derived from IP).
- +Cookie and similar technology data as described in our Cookie Policy at redentu.com/cookies.
How we use information
We use personal information to:
- +Respond to project inquiries and provide information about our services.
- +Operate, secure, and improve our website and digital services.
- +Protect against fraud, abuse, and security incidents.
- +Comply with legal obligations and enforce our agreements.
Legal bases (EEA and UK visitors)
Where applicable law requires a legal basis, we rely on one or more of the following: your consent, performance of a contract or steps at your request before a contract, our legitimate interests in operating and improving our business (balanced against your rights), and compliance with legal obligations.
International transfers
We and our service providers may process data in Ukraine, Portugal, the European Union, the United States, and other countries. Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms.
Retention
We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Inquiry data is typically retained for the duration of our business relationship and a reasonable period afterward unless you ask us to delete it earlier (subject to legal exceptions).
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, to withdraw consent where processing is consent-based, and to lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the details on our website. We may need to verify your identity before responding.
Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Children
Our website and services are not directed at children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes may be highlighted on the website where appropriate.
Contact
For privacy questions or requests, use the contact form at redentu.com/#contact or call +351 967 901 535 / +380 95 060 57 660.